Ministry pledges to further improve Hajj services

Sunday, November 11, 2018

JEDDAH: The Ministry of Hajj and Umrah, represented by the Vision Achievement Office, recently organized a workshop under the theme “The comprehensive scheme for pilgrims’ movement within the Hajj system, milestones and visualization.”

The undersecretary of the Hajj Ministry for Hajj Affairs, Dr. Hussein Al-Sharif, said the Ministry of Hajj and Umrah and its partners in the Hajj system are constantly endeavoring to improve pilgrims’ experience and enrich this trip, thanks to the unwavering support and attention of the Saudi leadership which spares no effort to improve pilgrims’ experience and provide superior services so that they can perform their rituals with ease and comfort.

He said the ministry is working according to a new perspective to reach “smart pilgrims’ traffic,” stressing that this workshop is a practical application to search for best practices and solutions.